Webinar:
GBS Essentials on Customer Payment Behavior with Nielsen IQ

Tuesday 10th December
10.30 – 11.30 GMT
11.30 – 12.30 CET

During times of economic turbulence, Shared Services teams can prove their worth by optimizing working capital.

We invite you to a webinar  in which we will talk about a massive contributor to this transformation: modernized Account Receivables (AR).

Sue Bracken, Global Finance Director, and Chris Gunning, Global Enablement Lead, GFO, at NielsenIQ, will share their lessons learned from a new approach to AR.

Our agenda :

• The Journey to Transformation: how inconsistent processes and poor visibility were taking a toll and became drivers for change
• Unified Transformation Post-M&A: how NielsenIQ entities collaborated after a significant merger
• Understanding Customer Payment Behavior: how Sue and Chris partnered with Sidetrade, an O2C SaaS platform and GenAI provider, to analyze payment behaviors at both macro and micro levels, assessing risk and predicting outcomes
• Streamlining Reporting: why traditional ERP reports are manual efforts, and how live data visuals provide significant advantages
• Enhanced Internal Customer Excellence: how AR transformation has improved collections and working capital management
• Enriching the Employee Experience: How modernizing AR has enhanced NielsenIQ’s employee experience, helping GBS sustain and strengthen its positive work culture

If you are interested in upgrading your GBS or Accounts Receivable processes - and replacing Excel and ERP reports with AI-powered solutions - attend this webinar. Sue, Chris and Matt Hill from Sidetrade will share tips, lessons learned, stats and wisdom, helping you take the bumps and knocks out of  your own GBS journey.

Our Speakers :

Sue Bracken Global Finance Director Nielsen IQ	Chris Gunning Global Enablement Lead, GFO Nielsen IQ	Matt Hill Solutions Expert Sidetrade	Susie West Founder and CEO sharedserviceslink