Collaboration is key to successful dispute resolution. World-class dispute management processes are collaborative, engaging all customer-facing stakeholders in the search for a quick resolution that helps unlock cash. This is sometimes referred to as a “cash culture”.
By creating a cash culture in your organization, you can develop properly structured processes that ensure each dispute is allocated, managed and resolved quickly. Increased visibility and collaboration leads to a quicker time-to-resolution, higher overall customer satisfaction, and – importantly – more cash being collected.
Our Cash Culture app enables organizations using Sidetrade Digital Case to consolidate and share details of customer payment disputes via their Salesforce CRM.
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Gain a 360-degree view of customer payment behavior
Improve collection efficiency and reduce employees’ workload
Enhance collaboration between sales, finance and delivery
Boost cashflow, improve working capital, and reduce bad debt
Increase customer satisfaction by resolving disputes faster
Gain control and visibility of the Order-to-Cash process
SIDETRADE’S AI CASH COLLECTION SOFTWARE
Sidetrade’s Augmented Cash platform helps companies to increase revenue, protect profitability, drive a cash culture and optimize working capital.
With this crucial accounts receivable software underpinned by Sidetrade’s award-winning AI technology, Aimie, you can count on reliable, informed accounts receivable automation leveraging data-driven insights.
Drive success in your Order-to-Cash process with real-time dashboards and data visualization to spot opportunities, proactively combat challenges before they arise, and share your financial successes with sales and customer services.
Sidetrade’s accounts receivable software is used by large and medium enterprises globally. They are united in a desire to secure cash flow, streamline their Order-to-Cash processes and improve working capital leveraging cutting-edge AI cash collection and accounts receivable automation.